Given a continued surge of Omicron transmission across Ontario, the Canadian Opera Company is cancelling all live-audience performances of Puccini’s Madama Butterfly.

Click here for more information.


Subscriber Benefits

Thank you for supporting our artistic community and the return of live opera in this Season Like No Other! In gratitude for your generous commitment, we are pleased to offer our subscribers an array of exclusive benefits listed below.  

If you are looking to exchange, transfer, or return your tickets please click here.

Should you have any questions, please don't hesitate to reach out to us at [email protected] or by phone at 416-363-8231.



PREMIER SUBSCRIBER BENEFITS

BEST SEATS, BEST PRICES

  • Lock in the very best prices for all three operas
  • Enjoy the best seats in your chosen section
  • Keep the same seats each year you renew
  • Plus: Premier subscribers are first in line for upgrades/seating requests from year to year

WORRY-FREE TICKETS

  • Free and unlimited ticket exchanges
  • If you can no longer attend a performance, return your tickets for a tax receipt or exchange your ticket for another date
  • For the most up-to-date information on worry-free ticketing during COVID-19, visit coc.ca/SafeReturn

ENHANCED EXPERIENCE

  • Priority access to purchase additional tickets before the general public
  • Enjoy our best 'bring a friend' discount on additional tickets
  • First access to our signature special events and new programming ahead of the general public

Premier subscribers save even more and enjoy better seats than a Flex3 subscriber.

FLEX3 SUBSCRIBER BENEFITS


  • Enjoy access to better seats
  • Pay less per ticket than the general public
  • If you can no longer attend a performance, return your tickets for a tax receipt or exchange your ticket for another date
  • Priority access to purchase additional tickets before the general public 
  • Enjoy a ‘bring a friend’ discount on additional tickets
  • First access to our signature special events and new programming 


Flex3 subscribers pay a little more to enjoy increased flexibility.



EXCHANGES, TRANSFERS, RETURNS

  • HOW TO EXCHANGE

    Subject to availability, tickets may be exchanged for another performance date in the same season. Exchange requests must be received by the COC at least one business day prior to the original performance date. Exchanges are free for Premier subscribers. All Pick, Flexible and individual ticket exchanges are subject to a per-ticket service charge.

    To exchange tickets, complete the exchange request form below or call 416-363-8231 during regular business hours.

    21/22 Exchange Request Form
    HOW TO TRANSFER A TICKET

    If you are unable to attend a performance and wish to transfer your seats to a friend, the COC is pleased to offer no-cost online ticket transfers, available up to two hours before a performance. Simply complete the online form, including your account details and the name and email address of the individual you wish to transfer your tickets to, and we will complete your request and email them digital print-at-home tickets. Once confirmed, please destroy your original tickets as they will be void. Remember, the COC must receive your transfer request at least two hours prior to the performance time, and transferred tickets cannot be subsequently returned for a tax receipt.

    21/22 Ticket Transfer Form
    HOW TO RETURN TICKETS FOR A CHARITABLE TAX RECEIPT

    If you are unable to exchange or transfer your subscription tickets, as a charitable organization, the COC can issue the purchaser a tax receipt for the face value of the tickets. Tax Receipts must be arranged one business day prior to your scheduled performance and there are no refunds. Ticket returns cannot be used towards member programs, and Flexible subscription and individual tickets are not eligible.

    Please note past performance tickets cannot be returned for a tax receipt.

    21/22 Tax Receipt Form
  • Policies and Services

    Lost tickets may be replaced in advance by contacting Ticket Services at 416-363-8231 or [email protected]. If you forget your tickets on the day of the performance, we will gladly replace them free of charge at the Four Seasons Centre Box Office prior to curtain.

    Have questions about cameras, mobile devices, latecomers, or young children? Check our policies.

    Information about Four Seasons Centre amenities and services, including coat check, washrooms, binocular rentals, accessibility, parking, TTC access, and food and drink can be found here.

    New to the opera? Check our FAQs.


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Phone: 416-363-8231

Toll Free: 1-800-250-4653

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